Here are some FAQs regarding our online trading platform (MarketsLink):
Why should I use MarketsLink?
What Products can I access through MarketsLink?
Are the MarketsLink rates delayed or live (Real Time)?
How can I tell if I input a trade correctly?
Am I committed to the trade once I request a rate?
Can I trade on behalf of more than one company?
What times of the day can I access MarketsLink?
Do I have to be a 'Techie' to be able to use MarketsLink?
What type of security does MarketsLink use?
What is the minimum specification for using MarketsLink?
How do I know that MarketsLink is safe and secure?
Can I use MarketsLink from any computer – or does it have to be the same one each time?
Is help available for MarketsLink?
Control and convenience. You now have the opportunity to integrate your foreign exchange and money market deposit requirements into the way you currently run your business, on the phone or online.
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MarketsLink covers the following products for Foreign Exchange: Spot, Forward, Time Options, Swaps and Pre-Allocations.
Money Market: Deposits and Deposit Rollovers.
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All rates are automatically generated by our London dealing room on a live (real time) basis.
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MarketsLink has been designed to allow you the opportunity to verify that the trade you are booking is correct at every step of the process right up to and including the point when you request a rate.
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No. Once you request a rate you then have a preset period of time to review every detail of the trade before making your final decision to accept or reject the trade.
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Yes, MarketsLink provides you with the ability to trade on behalf of the multiple companies with a single ID and password.
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MarketsLink will be available from 7.00am until 6.00pm for trading. Access to the personalised blotter (outstanding trades) is available 24 hours a day.
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No, MarketsLink has been designed to mimic a phone call. Each of the trading screens, regardless of the product being traded are very similar, making the product category easy.
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Once you logon to MarketsLink, your session will be secured using a 128-bit encrypted connection (using Secured Socket Layer 3) between yourself and the Bank. All transactions and internet messages using Lloyds TSB are transmitted in this encrypted environment, ensuring a high level of security protects the information.
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Best viewed with a screen of minimum resolution 800x600.
Netscape 6.2/Microsoft Internet Explorer 5.5 or above.
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The data travelling across the Internet between your computer and our MarketsLink system is encrypted. All transactions are transmitted in a secure 128 bit encrypted environment. This protects your data from other people as it travels across the internet.
Also, when you register to use MarketsLink, you select a username and password known only to you. This unique information ensures that only you have the ability to access the system.
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You can access it from any computer that's connected to the internet. This means you can execute your FX transactions from your workplace, home or cyber-café from anywhere in the world!
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Help is available online to handle questions about MarketsLink, by using the Help button in the tool bar located in the top right hand corner of the MarketsLink screen.
Support will be available for problems with MarketsLink, although you should contact your own technical support first.
Helpdesk: 020 7050 6036*.
ecommercesolutions@lloydstsb.co.uk
The helpdesk is open from 08.00-17.00 Monday to Friday.
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