Useful information

NetService and our experienced Customer Service teams can help you manage and maximise your card programme.

Programme Administrators

Your Programme Administrator (PA) is responsible for managing the cards for your company or organisation.They also have the authority to request changes to the scheme. 

For example

• Revising limits and spend controls
• Adding new cardholders and
• Requesting data reports

Current transaction data for all your accounts can be accessed via NetService. 

NetService also allows you to print and download statement data for the last 12 months.

Requests for changes to your card account should be made through our Customer Services team via the PA line on:

• 0870 836 1138* (+44 113 334 6241*)
  Monday to Friday 8am-8pm
  Saturday and Bank Holidays (except Christmas) 9am - 4.30pm
  

Please note this line is for PA service requests only, and is not for cardholder calls.

For assistance with your management information reports and NetService  enrolment, please call our Technical Helpdesk on:

• 0870 126 2603* (+44 113 213 4322*)
  Monday to Friday (except UK Bank Holidays) 9am - 5pm.
  

 Programme Administrator amendment form (PDF,66.05kb)

 Programme Administrator guide, including NetService(PDF,148.62Kb)

Cardholders

You can use NetService to access current and past transaction data. You can also use this service to view, print or download statement data for the last 12 months.

Further service requests should be made through our Customer Services team on:

• 0870 513 4588* (+44 113 207 5026*).
  Lines are open Monday to Friday 8am-8pm
  Saturday and Bank Holidays (except Christmas) 9am-4.30pm
  

This line is open 24 hours for reporting lost or stolen cards.

To help prevent card fraud newly issued cards must be activated before use.

Call the Priority Card Activation Line on:

• 0870 125 2584*
  

 Print or download our Corporate Card product brochure   (PDF,668.97kb)

Address for correspondence

Lloyds TSB Corporate Card Services
PO Box 700
Leeds
LS99 2BD

Fax: 0113 334 6955* or 0871 522 5733*

Forms for Programme Administrators

The following forms should be used by Programme Administrators when requesting additional cardholders for an existing account.  These forms should also be used to make changes to existing cardholder accounts. Once signed by your authorising PA please send your form to:

Lloyds TSB Corporate Card Services
PO Box 700
Leeds
LS99 2BD

 Corporate Charge Card cardholder application form (PDF,149.20kb)

 Purchasing Card cardholder application form  (PDF,104.50kb)

 Government Procurement Card cardholder application form  (PDF,149.20kb)

 Programme Administrator amendment form (PDF,109.78kb)

 Cardholder amendment form  (PDF,72.25kb)